Privacy Policy

Effective Date: 22 June 2025

Australian Paralegal Services (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website (www.australianparalegals.com.au) or engage our services.

1. What Information We Collect

We may collect the following types of personal information:

Your name, address, email address and phone number
Business or employment details
Details about your legal matter (where relevant)
Payment and billing information
IP address and browser activity when you visit our website

We only collect sensitive information (such as legal, health, or financial details) when it is directly related to the services you have requested and with your explicit consent.

2. How We Collect Information

We collect personal information when you:

Complete forms on our website
Contact us via phone or email
Engage our services
Subscribe to newsletters or updates
Interact with our social media or online ads

3. Why We Collect Your Information

We collect and use your personal information to:

Provide you with paralegal services
Respond to enquiries or requests
Improve our website and services
Maintain records for business or legal compliance
Send updates or marketing communications (you can opt out at any time)

4. Disclosure of Your Information

We may disclose your personal information:

To third-party service providers (e.g., IT support, cloud storage, or payment gateways)
To legal practitioners where required as part of the services
When required by law (e.g., court order or regulatory authority)
With your consent

All third-party providers we engage are required to comply with privacy laws and protect your data.

5. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access, including:

Secure servers and password-protected databases
Encryption where appropriate
Regular system updates and limited access to personal data

If we no longer need your personal information, we will securely destroy or de-identify it.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out-of-date. Please contact us at the details below.

7. Website and Cookies

Our website may use cookies to enhance your experience and collect usage statistics. You can manage cookie settings in your browser.

We may also collect analytics data (e.g. via Google Analytics) to improve our website, but this data is anonymised and does not identify you personally.

8. Overseas Disclosure

We do not generally disclose personal information overseas. If we do, we will take reasonable steps to ensure the overseas recipient complies with Australian privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or complaints about your privacy or this policy, please contact:

Australian Paralegal Services
Email: [email protected]
Website: www.australianparalegals.com.au